Airport Customer Experience Manager Job at American Airlines, Doral, FL

  • American Airlines
  • Doral, FL

Job Description

American Airlines is seeking a Customer Service Manager for Airport Customer Care at the Miami (MIA) location. This role leads frontline teams, ensures safe, high-performing operations, and delivers exceptional customer service while aligning with JCBA and corporate policies. Ideal candidates will have airport service exposure, leadership experience, and strong operational focus. The position is based at Miami Intl Airport, part of the Airports Team within the Customer Experience Division, and #J-18808-Ljbffr

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