Job Description

ForeFront Technology Inc. is a comprehensive technology solutions provider proudly headquartered in Cleveland, Ohio. We deliver strategic, business-driven IT solutions that modernize infrastructure, strengthen cybersecurity, and accelerate digital transformation. By combining agility, security, and innovation, we empower organizations nationwide to thrive in a constantly evolving digital landscape. Position Summary We are seeking an energetic and versatile Operations Administrator to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys variety, and is comfortable wearing many hats. You will play a key role in supporting our leadership, coordinating day-to-day operations, and ensuring a seamless experience for our clients and internal teams. Key Responsibilities Administrative & Operational Support Perform general administrative duties: answering phones, managing correspondence, scheduling meetings, and maintaining organized records, hardware and software service contracts. Support ForeFront’s executive leadership with documentation, reporting, and special projects. Triage, log, and prioritize incoming technical support requests. Collaborate with Support and Field Services teams to escalate critical issues when necessary. Office Management Oversee daily office operations to ensure an efficient and professional environment. Manage field services inventory, office supplies, vendor relationships, and facility maintenance. Coordinate equipment repairs and office logistics. Assist the sales team with proposals, presentations, quotes, and client communication. Schedule sales meetings, prepare supporting materials, and ensure timely follow-up. Support client onboarding and ensure a positive customer experience throughout the engagement lifecycle. Education & Experience Bachelor’s degree in business administration, Office Management, or related field (or equivalent experience). 1+ years of experience in administrative, operations, or sales support roles (tech-driven environments preferred). Skills & Attributes Excellent organization, time management, and multitasking abilities. Strong communication and interpersonal skills with a customer-first mindset. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software. Self-starter who can work independently and collaboratively in a fast-paced environment. Detail-oriented with a high commitment to accuracy, follow-through, and professionalism. Positive, energetic, and adaptable attitude. Job Type: Full-time, 8:30-5:00, on site M-F, Cleveland, Ohio Salary: $60,000 annual Details Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: IT Services and IT Consulting #J-18808-Ljbffr

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